1. Services Provided

We offer outsourced customer service solutions including but not limited to live chat support, email handling, phone support, and CRM integration. Specific service details, pricing, and scope will be outlined in individual service agreements.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our website, you represent and warrant that you meet these requirements.

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for service delivery.

• Maintain confidentiality of login credentials and account access.

• Comply with all applicable laws and regulations in connection with the use of our services.

4. Payment Terms

All payments are due as specified in the service agreement. Late payments may incur additional fees or service suspension. We reserve the right to revise pricing with prior notice.

5. Confidentiality

We commit to maintaining the confidentiality of all client data and communications. Clients agree not to disclose proprietary information about our processes or systems.

6. Intellectual Property

All content, software, and materials provided by us remain our intellectual property. Clients may not reproduce, distribute, or modify any part of our services without written consent.

7. Termination

We reserve the right to suspend or terminate services at our discretion, including for breach of these Terms or misuse of our platform. Clients may terminate services with written notice, subject to any contractual obligations.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Indemnification

Clients agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their use of our services or violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

12. Contact Us

For questions or concerns regarding these Terms, please contact us at:
Email: hello@myofficebear.com